Thank you for shopping with Lomira! We are committed to ensuring your furniture arrives safely and promptly. Please review the details below regarding our shipping process.
Order Submission Deadline
- Orders placed by 1:00 PM EST on business days will be processed the same day.
- Orders placed after 1:00 PM EST will begin processing the next business day.
Processing Time
- Orders are typically processed within 0–1 business days (Monday–Friday).
- Please note, processing times may be longer during peak periods.
Estimated Delivery
- Most orders are delivered within 5–9 business days (Monday–Friday), depending on your location and the delivery method chosen at checkout.
Shipping Cost
- All U.S. orders ship free of charge.
Shipping Partners
- We partner with trusted carriers like UPS, FedEx, and USPS to ensure your order arrives safely.
- The specific carrier will be selected automatically based on your location and delivery method at checkout.
Order Handling & Dispatch
- After you place your order, you will receive a confirmation email indicating that we have started preparing your order.
- Orders are typically processed within 0–1 business days.
- Once your package is on its way, we will send you a tracking email so you can monitor its progress in real time.
Delivery Timeline
- Most deliveries will reach you within 5–9 business days (Monday–Friday).
- Please note that delivery times may vary due to factors like courier operations, holidays, or unforeseen circumstances.
Delays
- If your order has not arrived within the estimated timeframe, please allow an additional 2 business days and check your tracking information.
- If your order still hasn’t arrived after this period, please contact us with your order number, and we will investigate promptly.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please take clear photos and email them to support@lomira.shop.
- We will ensure a replacement or the correct item is sent to you promptly.
Order Cancellations
- Orders can generally be cancelled before processing begins.
- To request a cancellation, please contact us as soon as possible at support@lomira.shop.
- Once processing or shipping has started, cancellations are no longer possible. In such cases, the return process must be followed after delivery.
Customer Support Hours
- Monday–Friday: 9:30 AM – 4:00 PM EST
Contact Us
- Email: support@lomira.shop
- Phone: +1-315-202-9675
Thank you for choosing Lomira! We look forward to providing you with great service and quality furniture.
